Gunnebo Security Group is a trusted leader in security and safety systems worldwide. The company products have been installed at airports, vaults and banks throughout Europe and North America, and now in Singapore.

Vault@268 is the first 2000 box capacity strongroom, military-grade resistance of Grade 8 Certification from the European Certification Board (ECB•S). It is a globally-recognised certification body for security products, providing:
√ Maximum quality assurance thanks to independent quality monitoring
√ Compliance with European standards on loss protection

The facility is equipped with security surveillance and military strength encryption technology specialising in loss prevention. The landlord of 268 Orchard Road owns majority presence in this business. Thus, the facility features are connected to the building’s infrastructure. The building’s fire command centre and 24/7 security respond team are on standby if immediate on-site response is required.

Read our Press Release

Vault@268 has better level of security compared to banks because of the integrated security service customised for safe deposit box services. Another major difference is that the vault door is locked at all times and boxes are accessed via the ATM during client’s usage. As long as the renter is present, he or she is free to bring a non-renter into the kiosk room. Your safe deposit box is accessible 24 hours a day and 365 days a year with our fully automated system. This frees the client from restricted banking hours and guidelines, eliminates dealing with institutions or people, and sidesteps the inconvenient formalities of needing bank personnel to unlock doors.

Trying to gain a safe deposit box with a bank comes with many encumbrances, such as long waiting times and needing a prerequisite Premium Banking Account. Today, many banks are cutting back on safe deposit box services due to overall rising overheads and are getting out of the safe deposit box business altogether.

Vault@268 is not a bank but is a security provider. Clients may access the content conveniently and discreetly. It is accessed in a matter of minutes – no signature verification, no hassles – safe, secure and convenient.

There are other good reasons including:

√ CONFIDENTIALITY – Your identity is secret.

√ PROXIMITY – Singapore is the hub of South-East Asia, within three hours of any place in the region and serviced by one of the world’s best airports and countless airlines. Vault@268 is centrally located in Orchard Road, the heart of Singapore’s bustling shopping district, well serviced by public transport and easily accessible from anywhere on the island.

√ PRIVACY – Vault@268 does not ask, use or provide your private data or personal information to anyone apart from information needed to ensure you have the right to access your safe deposit box.

Never open kiosk room door while in use:

1) If box is in use - the box cannot remain at the ATM when door is opened, for safety of your valuables. The box immediately retracts into the Vault, no matter whether the lid is ajar or not. As a result, a jam will occur. The system registers as malfunction. Any damages and repair will be borne by client.

2) If box is not yet retrieved – simply exit the kiosk, wait 1 minute before re-entering the kiosk and proceed as per normal.

√ Box size is strictly limited to Small and Large box dimensions in a solid plastic box, with no flexibility for expansion. Therefore, repacking from its original larger packaging into sealable airtight bag is recommended.

√ Content weight limit is 30kg (66 lbs). An alert will appear when it is over weight limit. If client ignores, an admin staff will invite client to make adjustments or else Vault@268 will immobilise the box to prevent robotic arm tension.

√ Minimum subscription period is 1 year to maximum 9 years.

√ Maximum 20 minutes allowed in kiosk viewing room. A warning will show on the touchscreen terminal when time is up.

Clients may access their safe deposit boxes 24/7 because it is fully-automated service. Vault@268 utilises Multi-level Security Authentication – biometric scan, key card, PIN and personal key to open the box – requiring no interaction with our staff. 

Learn more about the access procedure and How It Works.

Make sure someone knows that you have a safe deposit box. Better yet, sign up a co-owner to any safe deposit box. This way, the co-renter will have joint access to it. Only one co-renter allowed for each box. Charges apply.

Client may alternatively explore Vault@268's "Will Custodian” services, which authorises an individual in the event of client’s unfortunate demise.

Vault@268 provides complimentary Will Custodian services. You may legally appoint a box executor to oversee assets placed in the box. That individual would gain overview to the safe deposit box upon your death. Furthermore, special arrangements may be made on a case-by-case basis. Contact us for more information about our Will Custodian services.

During termination, a termination form and the return of key cards of renters, co-renters and 2 box keys must be observed. Vault@268 will officially close your account and the personal data will be erased.

To protect the privacy of our clients, we do not have access to their PIN code/possess any master keys in our facility. Always bring along your identity document for verification purpose and update of biometrics is advisable over time.

In the event you forget your PIN code, please come to our sales office in-person and we will assist you by setting a new PIN code. If you lose the key card or keys, you may call us at (+65) 67377268 to book an appointment or book a locksmith. Charges apply.

Safe deposit boxes are handy and provide a safe space away from your home or office to store valuables. Here, you can stash an inventory of important documents and keepsakes that are irreplaceable or that carry sentimental value, such as:

√ Gold, silver, rare coins and precious metals

√ Jewellery, watches, collectibles and precious stones

√ Negotiable investment instruments like bonds and stock certificates

√ Family heirlooms, photos or historical records that cannot be replaced - like birth certificates and adoption papers

√ Hard disk drives carrying cryptocurrency like Bitcoin

√ Corporate-level contracts and business agreements

√ Real estate deeds, mortgages, and any other important financial records

√ Original wills, living trust documents, powers of attorney

No declaration of contents is required.

While Vault@268 is climate-controlled, we recommend sealing fragile documents or items in sealable plastic bags before depositing in your safe deposit box, ensuring your valuables remain air-tight for long durations.

In respect of clients’ privacy, they avoid revealing inventories to Vault@268. We are unable to insure against all potential liabilities that may arise through our clients' use of our services. Vault@268 recommends clients to obtain adequate insurance from their insurance agents to cover the contents of their safe deposit boxes. Please ask for insurance agent referral from our sales staff.

For further insurance or audit purposes, the vault’s strongroom is of Grade 8 Certification from the European Certification Board (ECB•S), to ensure:

√ Transparency for insurance companies

√ Improvement in the rating situation for loan applications and residual risk insurance

Should there be no clients’ responses after multiple attempts via messaging platforms, emails and/or registered mails, these unclaimed boxes are deemed abandoned. The boxes are foreclosed and repossessed, for future rental purposes. The refundable deposits are forfeited. Any contents are auctioned/sold to cover the arrears or debts owed to Vault@268. Thereafter, any remaining content may be destroyed/donated to charity at the discretion of the company. The personal data are kept till retention purpose are served. Vault@268 strongly advises clients to adhere to termination procedure for proper erasure of personal data.